Privacy Policy

This page represents the “Privacy Policy” of this site and has the purpose of providing information on how the personal data of users who interact with this website are treated, who use the services rendered by the same to users, as well as to provide the disclosure required by art. 13 and 14 of EU Regulation 2016/679

This information is provided only for this site and not for other websites that may be consulted by the user through links on the web pages of this site

This Privacy Policy explains Splendid Hotel’s policies on the collection and use of information we collect when you browse or access the “Service”

Splendid Hotel is entitled to modify this Privacy Policy at any time. This can happen without warning

Collection and use of personal data

Data collected

When you use our Service, you will be asked to provide us with personal data used to contact or identify you. The Service collects the following data

  • Usage data
  • Name
  • E-mail

The data collected also includes

  • Internet Protocol (IP) address of the computers accessing the site
  • Web page requests
  • Reference web pages
  • Browser used to access the site
  • Time and date of access

How we collect data

The Service collects and receives information from you in the following ways

  • When you fill out a registration form or otherwise submit your personal information.
  • When you interact with our Service.

How we use your data

The Service may use your information for the following purposes

  • Provide and maintain our Service, as well as monitor usage of our Service.
  • To update you with news, general information, special offers, new services and events.
  • To contact you. Splendid Hotel will contact you via email, telephone, SMS, or other form of electronic communication regarding features, products, services, or security updates, as necessary or reasonable.

The legal basis for the treatments listed is in most cases represented by article 6 par. 1 lit. b) and f) of EU Regulation 2016/679. For the purposes in which the user is required to express specific consent through the data collection forms on the site, the legal basis is represented by article 6 par. 1 lit. a) of EU Regulation 2016/679

How we store data

Personal Data will be kept for the time necessary to pursue the purposes of the Service for which they were collected, including the retention period required by applicable legislation and, in any case, for a maximum period of 10 years from the termination of the relationship with the Data Controller, except for the possible need of the Data Controller to defend its right in court

Data dissemination

Personal data will not be disclosed

Sharing with third parties

Your information may be shared with a third party for reasons including

  • Statistical information. Your information may be shared with online analytics tools in order to track and analyze website traffic.
  • Payment Processing and Recovery Services. Your information will be used to process payments in the event of a purchase, refund, or other similar request.
  • Marketing initiatives. Your information will be used to generate and send newsletters, email marketing initiatives, advertisements and more.
  • Improving our Service. Your information may be shared with third party service providers to improve our Service and/or interactions with providers.
  • Improvement of targeted advertising campaigns. Splendid Hotel works with third party service providers to improve targeted advertising campaigns.

The list of third parties to whom data may be provided for the reasons listed above can be requested from the Data Controller(contact data link)

Data communication

If you choose to freely provide such information through explicit consent to the processing of data for individual purposes, you are giving Splendid Hotel permission to use, share and store such information in accordance with this Privacy Policy

Your information may be disclosed for other reasons, including

  • Compliance with any applicable law, regulation, or court order.
  • Responding to complaints about your use of our Service infringing on third party rights.
  • Comply with agreements you have entered into with us, including this Privacy Policy.

Transfer of data abroad

Personal Data will be processed within the European Economic Area (EEA). If the transfer to third countries is necessary, in the absence of an adequacy decision by the European Commission, the provisions of the applicable legislation on the transfer of Personal Data to third countries issued by the European Commission will in any case be respected

Rights of the interested party

Pursuant to EU Regulation 2016/679 art. 15 et seq. and the national legislation in force, the interested party may, according to the methods and within the limits established by the legislation in force, exercise the following rights

  • Art. 15 Right of access of the interested party: request confirmation on the ongoing processing of personal data concerning him and information about the data processed, the logic, methods and purposes of the processing;
  • Art. 16 Right of rectification: request its updating, rectification or integration;
  • Art. 17 Right to cancellation (“right to be forgotten”);
  • Art. 18 Right to limit treatment;
  • Art. 19 Obligation to notify in the event of rectification or cancellation of personal data or limitation of treatment;
  • Art. 20 Right to data portability: receive personal data concerning him in a structured format;
  • Art. 21 Right to object to the processing of personal data;
  • the right to lodge a complaint with the Supervisory Authority (Privacy Guarantor);
  • as well as, more generally, exercise all the rights that are recognized by the current provisions of the law.

The exercise of rights may take place by sending a request which must be addressed without any formality to the Data Controller at the addresses and contacts of the Data Controller

Data Controller

For any questions, you can contact us through the following channels

Name: Splendid Hotel

Address: Via Paganella nr. 18 - 38010 Andalo (TN)



Phone: 0461585777

Version: 5

Last update: 19/09/2023